Order

Order

When life feels overwhelming

    For military families

    Military families have benefits most never claim. Order makes sure yours don't go unclaimed.

    Losing a veteran or active-duty service member comes with a specific set of benefits, deadlines, and claims that most families don't know to look for. Order surfaces every one of them and gives your whole family one place to work through them together.

    Start your family's plan, free to begin

    Keep military records, key documents, deadlines, and who handles what in one shared plan your family can see.

    Start your family's plan

    Military survivor guides

    Benefits are handled by different agencies and often use the same records. Start with the documents checklist, then open the guide for each claim your family needs to make.

    For the full sequence, read what to do when someone dies, or browse all family guides.

    What Order covers for military families

    Whether your loved one served as a veteran or was active duty at the time of their passing, Order surfaces a separate set of tasks specifically for your situation.

    For veteran families

    File VA Form 21P-534EZ for Dependency and Indemnity Compensation

    Surviving spouses, children, and parents of veterans who died from a service-connected condition may qualify for monthly DIC payments.

    Read the full guide

    Apply for burial benefits through the VA

    The VA provides burial allowances for eligible veterans, including a plot allowance and a burial flag. Many veterans qualify for free burial in a national cemetery.

    Read the full guide

    Request the DD-214 discharge record

    This document is required for nearly every veterans benefit claim. If the original is lost, you can request a copy through the National Archives.

    Read the full guide

    Contact the VA Survivors and Dependents Assistance line

    Call 800-827-1000. A VA benefits counselor can walk you through every program the surviving family may qualify for.

    Apply for Survivor Benefit Plan (SBP) annuity if applicable

    If the veteran was retired military and enrolled in SBP, the surviving spouse may receive a monthly annuity. Contact DFAS to begin the claim.

    Read the full guide

    Review TRICARE health coverage transition options

    Surviving spouses and dependents may continue TRICARE coverage for a period after the veteran's death. Contact TRICARE to understand your options and deadlines.

    Read the full guide

    Apply for CHAMPVA health benefits if TRICARE is not available

    Surviving spouses and children of permanently disabled or deceased veterans may qualify for CHAMPVA — the VA's health benefits program. No monthly premium. Most eligible families don't know it exists.

    Read the full guide

    Notify DFAS and the VA of the death to stop retired pay and avoid overpayments

    If the veteran was a military retiree or received VA compensation, two separate agencies must each be notified. Retired pay paid after the date of death must be returned, but a surviving spouse may keep the VA payment for the month of death. Prompt notification limits the recovery amount.

    Read the full guide

    Request a VA-furnished headstone or grave marker

    The VA provides free government-furnished headstones, flat markers, niche covers, and bronze medallions for eligible veterans — including those buried in private cemeteries.

    Read the full guide

    For active-duty families

    Contact the Casualty Assistance Officer (CAO)

    A CAO is assigned to active-duty families to guide them through benefits, paperwork, and next steps. They are your primary point of contact from the installation.

    File for Dependency and Indemnity Compensation (DIC)

    Surviving family members of active-duty service members who died in the line of duty qualify for DIC. File VA Form 21P-534EZ as soon as possible.

    Read the full guide

    Claim the Death Gratuity payment

    Families of active-duty members who died in service receive a tax-free Death Gratuity payment of $100,000. The CAO will help initiate this.

    Read the full guide

    Apply for Servicemembers' Group Life Insurance (SGLI)

    Most active-duty members carry SGLI coverage of up to $500,000. File VA Form SGLV 8283 to claim the benefit. The beneficiary is the one who files.

    Transition base housing or BAH

    Surviving families living on-base or receiving BAH have a transition period before they must vacate or change their housing status. Contact housing services at the installation.

    Enroll children in the Survivors' and Dependents' Educational Assistance program

    DEA (Chapter 35) provides education benefits to eligible dependents of veterans who died in service. Apply through the VA.

    Read the full guide

    Request a VA-furnished headstone or grave marker

    The VA provides free government-furnished headstones, flat markers, niche covers, and bronze medallions for service members who die on active duty — including for burial in private cemeteries.

    Read the full guide

    When to act

    Military benefits have real deadlines. Some must be filed within days — others can wait weeks or months. Here's the order of operations.

    First week
    • Contact the Casualty Assistance Officer (CAO)— Active-duty families — the CAO reaches out directly from the installation
    • Request the DD-214 discharge record— Required for nearly every benefit claim; request a replacement through the National Archives if needed
    • Notify DFAS of the death— If retired military — starts survivor benefit processing immediately
    • Claim the Death Gratuity ($100,000 tax-free)— Active-duty families — your CAO initiates this
    • File for SGLI life insurance— Active-duty families — beneficiary files VA Form SGLV 8283
    First month
    • File for Dependency and Indemnity Compensation (DIC)— VA Form 21P-534EZ — monthly payments for eligible surviving spouses, children, and parents
    • Apply for VA burial benefits— Covers burial allowance, plot allowance, and burial flag regardless of where burial occurs
    • Begin Survivor Benefit Plan (SBP) claim— For surviving spouses of retired military enrolled in SBP — contact DFAS
    • Review TRICARE health coverage options— Enrollment windows apply — contact TRICARE before coverage lapses
    Later
    • Apply for state property tax exemptions— Most states offer full or partial exemptions to surviving spouses of disabled veterans
    • Enroll dependents in DEA education benefits (Chapter 35)— Up to 36 months of VA education benefits for eligible surviving dependents
    • Request a Presidential Memorial Certificate— Free from the VA — a signed presidential tribute to the veteran's service
    • Explore state veterans cemetery options— Many states operate cemeteries with free interment for veterans and eligible dependents

    Benefits families commonly miss

    These programs exist for nearly every military family — but most never claim them. Here's what to look for.

    Burial reimbursement

    The VA reimburses eligible burial and funeral expenses — even when burial is not at a national cemetery. Many families don't know to file.

    Presidential Memorial Certificate

    A signed presidential certificate honoring the veteran's military service. Free through the VA; most families never request one.

    State veterans cemetery

    Most states operate at least one veterans cemetery with free interment. Eligibility often extends to surviving spouses and dependents.

    Property tax exemptions

    Surviving spouses of 100% disabled veterans qualify for full or partial property tax exemptions in most states — and most never apply.

    DEA education benefits

    Chapter 35 provides up to 36 months of VA education benefits to eligible dependents of veterans who died in service or from a service-connected condition.

    TRICARE continuation

    Survivors can often maintain TRICARE health coverage after a veteran's death — but enrollment deadlines apply and the window closes fast.

    State-specific benefits across all 51 guides

    Every state offers property tax exemptions, veterans cemetery access, and survivor programs beyond federal VA benefits. Select your state to see what applies where you are.

    Select your state above to see the military benefit programs and survivor resources available where you are.

    How it works for military families

    1

    Set up a shared space for your loved one

    Add your loved one and mark veteran or active duty. The right benefits and tasks surface automatically.

    2

    Invite your family to join

    Share access with siblings, spouses, and anyone helping. Everyone sees the same picture and can take on specific steps.

    3

    Select your state

    State-specific tasks appear automatically, including property tax exemptions and veterans cemeteries.

    Start your family's plan, free to begin

    Keep military records, key documents, deadlines, and who handles what in one shared plan your family can see.

    Start your family's plan

    Your family deserves to know every benefit they've earned.

    Order gives your family one shared place for every VA claim, state exemption, and estate step. Everyone can see what has been handled and who is taking care of what next.

    One-time purchase · Lifetime access · Unlimited family members

    Browse all guides for families →