Order helps families manage every task that follows a loss — from paperwork and documents to collaborating with extended family. Offer it as part of the care you provide.
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Families they serve get Order at no individual cost. No subscription. Families are never billed.
Unlimited collaborators
Each family gets a private space for the people who need to help. No individual cost for the families you serve.
Your guidance, built in
Add your own tasks — referrals, follow-ups, next steps — with time targets like "6 weeks after passing." They appear automatically on every member's checklist.
Your branded portal
Upload your logo, write a welcome message, add your support contact and resource links. Members see your organization's branding when they claim their seat.
Simple, lifetime access
Families keep access for the work ahead, with no individual payment or subscription.
A good fit for
Organizations already walking alongside families.
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Hospice & palliative care
Give families a guided system as they navigate care and loss.
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Funeral homes
Offer co-branded aftercare that families keep using after the service, through your branded portal.
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Senior living communities
Support residents and their families from day one.
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Employers & HR teams
A meaningful bereavement benefit that makes a real difference.
What families receive
A shared, guided workspace that helps the people you serve keep moving.
Step-by-step checklists across 8 categories of end-of-life tasks
Custom task templates with time targets — e.g. “follow up 6 weeks after passing”
Branded member portal — your logo, welcome message, support contact, and resource links
Bulk invite — send access links to families and collaborators at once
Document storage: wills, policies, certificates, and more
Unlimited family collaborators per loved one
AI-powered guidance via Order Lee
Weekly digest emails to keep everyone on track
A private family workspace with no individual payment
How it works
From a first conversation to families using Order in three steps.
1
Tell us what would help
Book a walkthrough or tell us about the families you support and what your team needs.
2
Start with 5 families
Organizations buy lifetime family seats up front. Start with 5 families and add more anytime.
3
Families get access
Each family gets a private invite link and their own plan. Families never pay.
Let’s talk about what your families need
Tell us a little about your organization. We’ll follow up with the right next step. No subscription. Families are never billed.
Frequently asked questions
How do organization seats work?
Organizations buy a block of lifetime family seats, paid up front by invoice or card. You can start with 5 families and add more anytime. Families never pay. Book a walkthrough and we'll share pricing for your community.
What do families have to pay?
Organizations buy a block of lifetime family seats, paid up front by invoice or card. You can start with 5 families and add more anytime. Families never pay. Book a walkthrough and we'll share pricing for your community.
How do families get access?
Your team sends each family a personal invitation. They use that link to create their private family space and invite the people who need to help.
Can we add more family seats later?
Organizations buy a block of lifetime family seats, paid up front by invoice or card. You can start with 5 families and add more anytime. Families never pay. Book a walkthrough and we'll share pricing for your community.
Do I have to invite people one at a time?
No. Your admin dashboard includes a bulk-invite tool — paste in a list of email addresses and everyone receives their claim link in one go. You can also add people individually whenever you like.
Can we customize how it looks for our members?
Yes. Your admin dashboard includes a branded portal you can personalize with your organization's name and logo. Members see your branding when they log in, making the experience feel like a natural extension of your services.
Can we add our own tasks to the checklist?
Yes. As an org admin you can create a named task set from your admin dashboard. Every task you add automatically appears on each member family's checklist — no action needed on their end.
Can we see Order before buying seats?
Organizations buy a block of lifetime family seats, paid up front by invoice or card. You can start with 5 families and add more anytime. Families never pay. Book a walkthrough and we'll share pricing for your community.
Ready to talk?
Choose the conversation that fits your team. Both lead to the short form above.
I’ll reply with two times.
Security & compliance questions?
Our Trust Center has everything you need — security overview, questionnaire, privacy policy, subprocessors, and terms.
